Achieve and exceed individual sales goals. Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business. Be an expert in all Boll & Branch products. Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program. Assist with designing a client’s space through sleeping habits and style preferences. Maintain store presentation to ensure the selling environment is customer ready at all times. Open and close the store (Key Holder), count registers, and operate the alarm system. Perform daily paperwork reconciliation and other operational tasks. Protect store assets and inventory. Be an ambassador for all company values and operate with integrity at all times. Follow standard operating procedures of the store and drive results by contributing to the operation of the store. Perform in-home installations for our clients while making additional recommendations to drive store sales Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked. Any and all other functions, duties, and projects as assigned.

Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered. Knowledge of basic retail math and cash management techniques. Effective verbal and written communication skills A positive attitude and the ability to effectively engage with customers. Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc). Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel. Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation. [Bilingual and able to read, write and speak Spanish is a plus, but not required.]