Monitor performance of site KPIs and provide actionable recommendations based on business trends. Partners closely with Analytics to refine daily/weekly/monthly/quarterly business reporting. Perform competitive analysis of key websites in the industry to inform promotional strategy, assortment strategy, visual merchandising strategy Owner of Shopify product catalog (Site Merch, Product Details, SKUs, etc.) Primary front end operational/implementation counterpart to site digital product & marketing team Site A/B testing operational counterpart with D&A and UX/UI designer Oversee landing page builds and new content creation in Shopify Responsible for all Site/page content swaps (copy, imagery, product info) Site/page merchandising Partner with tech and digital product on configuring capabilities built from the ecomm road map Oversee sitewide promo configurations and SEO optimizations on both casper.com and Casper Blog content Coordinate with Marketing, CRM, Supply Chain/Planning, Merchandising, and Customer Experience teams to ensure Ecommerce P&L goals are met and accurate product inventory is reflected onsite Proactively optimize conversion for Casper’s online assortment  Own and optimize casper.com SKU launch process, in partnership with Marketing, Creative, Digital Product, and Wholesale This is a hybrid role, requiring that you work 2 days per week (Tuesdays and Wednesdays) from our NYC office

Minimum 5 years of experience in Ecommerce operations Bachelor’s Degree in Business, Economics, a related field, or equivalent experience Entrepreneurial problem solver with a solution-oriented mindset Strong quantitative and data skills, especially Excel Ability to quickly learn new systems and interest in new technologies Very high attention to detail and ability to pinpoint opportunities for improvement Experience in cross functional collaboration and alignment Ability to work independently, multi-task, and drive projects forward  Strong verbal and written communication skills Targeted Annual Base Salary Range: $110,000-125,000 USD Casper’s compensation philosophy ensures that the actual base salary is based on factors including but not limited to skills, education, experience, special training, time in position, and/or years of service. We recognize that annual base salary is just one part of a total rewards package. In addition, we offer a comprehensive benefits package, wellbeing resources, and other perks including: Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles) Unlimited vacation policy. We believe in the power of rest so take the time you need to recharge.   A full gifted bed set when you join and product discounts for friends and family! … and more! If you dream about this stuff this job is probably right for you.  We look forward to learning more about you! #LI-Hybrid