Provide administrative support to the US wholesale teams
Compile reports and provide analysis to identify order issues, billing discrepancies, and shipping problems
Serve as a liaison between the wholesale team and customer experience and finance
Work with account managers to approve purchase orders and ensure timely shipping and deliveries
Coordinate with Operations to ensure inventory levels for all partners
Support research of potential partnerships
Onboard new retail accounts and follow up with accounts regarding their billing, shipping, and orders
Respond to account inquiries and escalate as necessary
Requirements
2+ years of experience in a related field or similar role; experience with Target is a plus
A BA in business, finance or liberal arts
Passion for retail and e-commerce
Exceptional organizational, verbal and written communication skills, and attention to detail
A customer-oriented, self-starter attitude
This is a remote role but working on Eastern Time is required. Living in NYC or Richmond, VA is preferred.
The syrup on your waffles
Targeted Annual Base Salary Range: $57,000-62,000 USD
Casper’s compensation philosophy ensures that the actual base salary is based on factors including but not limited to skills, education, experience, special training, time in position, and/or years of service.
We recognize that annual base salary is just one part of a total rewards package. In addition, we offer a comprehensive benefits package, wellbeing resources, and other perks including:
Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)
Unlimited vacation policy. We believe in the power of rest so take the time you need to recharge.
Work from Anywhere program where you can work anywhere around the world for up to 4 weeks per year
A full gifted bed set when you join and product discounts for friends and family!
… and more!
If you dream about this stuff this job is probably right for you. We look forward to learning more about you!
#LI-Remote