70% Sales: Engage with clients, meet sales goals, and show them how Glossier can be their "you but better" beauty brand.
20% Training: Empower and educate Sephora BAs with your knowledge and passion. Share our brand story, product expertise, and tips for creating a Glossier moment with every client.
10% Operations: Maintain the brand's in-store appearance through light cleaning, tester management, drawer organization, HLOL follow-up, and stocking.
Requirements
Achieve retail sales objectives (SPH: $200/hour).
Increase brand ranking in assigned stores.
Engage with clients in-store to understand their beauty needs and preferences.
Host and/or support in-store client events (e.g., Hubs, FSC).
Set up brand collateral and marketing materials for events.
Assist with walk-in TOAs and event supplies.
Training:
Deliver express trainings (15 minutes or less) to Sephora BAs.
Share educational content focused on product knowledge, multi-world selling, and storytelling.
Challenge BAs to share their knowledge with clients in-store.
Host/co-host virtual and cluster trainings.
Provide training gratis for BAs during store visits.
Operations:
Support stores in maintaining gondola and visual merchandising standards.
Update and replace testers (following retailer policies).
Collaborate with stores to create HLOL tickets.
Organize and stock drawers on stage.
Identify and report out-of-stock or inventory concerns.
Qualifications: