About The Company

goop is an indispensable resource for finding best-in-class products, tips, and experts across the beauty, fashion, food, and wellness worlds. From its award-winning beauty and fashion lines to its expansive editorial lens, goop offers the tools to live a life of ineffable beauty—filled with agency, depth, and promise.  Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.  About You   You understand the importance of great hospitality and have exceptional interpersonal skills. You thrive working in a diverse work environment, resolving a variety of issues quickly and efficiently. You are a great multi-tasker and have great communication skills to interact with all different levels within a company.  About The Role  As the Workplace Experience Manager, you are responsible for building a welcoming and positive environment for our goop employees, vendors, building management, and visitors. While working cross-functionally with many teams and reporting to the COO, you will be integral to the workplace in promoting a highly collaborative, fun, and safe environment.  Responsibilities include:   Acts as the first point of contact at the goop HQ and provides general support to visitors, welcoming them into the corporate office   Supports company operations by maintaining office systems and the overall condition of the office, managing the general kitchen area (reordering snacks and supplies, ensuring devices are in working order, etc.), arranging necessary repairs by coordinating with facility management vendors, including cleaning, security services, HVAC, etc.   Maintains office efficiency by managing space utilization and planning for and implementing office systems and new equipment  Oversees facilities budget and ensures that all items are invoiced and paid on time  Owns inter-office calendar, scheduling companywide Stand-up meetings, and all goopKitchen conference room needs  Handle all mailing, shipping, packages, and deliveries (Pick up mail from PO box weekly and pick up USPS mail from the lobby mailbox daily)   Partners with People Operations to update and maintain office policies as necessary  Coordinates with the IT department on all office equipment  Addresses employees’ queries regarding office management issues and works cross-functionally to find solutions  Plans in-house or off-site activities such as company events and team-building experiences   Qualifications & Experience  Brings a warm and welcoming disposition to the office  Proven interest in a company culture that values an excellent workplace experience  Demonstrates an attention to detail regarding aesthetics and care of a shared workspace  Experience working with vendors to proactively manage and resolve all building issues  Able to manage vendor billing and an OPEX budget   Is organized, thorough, and a problem-solver   Has strong communication skills, both verbal and written  Proficient in Microsoft Office (Outlook, Word, Excel, Forms, etc.)  Has strong interpersonal skills and can communicate with all levels in the organization  Lives close to our Santa Monica office, being available according to our hybrid work policy and for unplanned office needs and remote work days  FAQ