Lead our store operations function, bringing on-shelf availability to new levels of excellence at our retailers. This includes being the primary partner for third-party store operations providers, and working with them to deliver operational and financial outcomes that propel the business forward and delight customers. Capture store-level data using technology and available reporting, and use that to drive decisions on order replenishment, shelf settings, and display execution with the retailer and internal retail sales team Lead our operational reporting function, sharing key results on OTIF, In Stock, On Shelf Availability, Perfect Order Rate, and other key measures of success that drive positive customer outcomes. Work with the commercial team to directly tie product availability and quality to NPS, keeping the customer as the core stakeholder in our supply chain

Design and implement improvements to our fulfillment network, leading RFPs and using data to determine the optimal fulfillment and warehousing strategy that sets us up for success in North America Optimize our outbound shipping strategy, identifying partners and processes that deliver value in both Digital and Retail supply chains Partner with IT organization to reduce systems-issues and root cause problem solve disruptions or delays that impact customers or financial results Partner with stakeholders to improve key governance processes, including NPIs, Supply Chain Review, Sustaining Operations and other mechanisms to keep projects on track   Deliver Financial Results Partner with Finance team to build financial reporting that is easily digestible and actionable for operations teams Deeply understand the P&L, and work to model impact of keys projects across relevant financial categories PM and lead projects that directly impact margins, contra-revenue and opex, working across the supply chain to deliver initiatives on time and within financial targets Key requirements: 5-10 years of experience in Supply Chain and Retail Operations, with subject matter expertise in store operations, retail sales, fulfillment, logistics, and/or technology Strong project management skills including organization and communication, with an ability to lead through others team members (including third-party partners) Ability to drive work independently, and also drive decisions through other stakeholders Strong understanding of supply chain best practices and experiencing with process improvement and operational transformation Strong understanding of Excel and AI tools, with ability to cut through data to generate, prioritize, and communicate key operational insights   Benefits and perks