Analyze customer data to extract actionable insights and trends. Use statistical techniques and data modeling to evaluate the performance of CRM initiatives Work closely with the CRM team to garner adoption and usage of measurement frameworks such as long-term holdouts and rapid A/B testing Clearly communicate analysis results and partner closely with the Sr Director of CRM in developing strategies to grow the business Evolve our approach to customer segmentation with deep analysis of user behaviors and advanced modeling techniques Assist in automating workflows and supporting CRM platforms with reliable and accurate data pipelines  Ensure data integrity and accuracy through automated reporting, alerting and the creation of cross-functional processes  Stay updated on industry trends, best practices, and emerging technologies in CRM Analytics. Continuously seek opportunities to improve analytics processes and methodologies

Bachelor’s or Master’s degree in Computer Science, Data Analytics, or related field 8+ years of Analytics experience  5+ years of experience in CRM Analytics, with a track record of influencing strategy Proficiency with CRM platforms such as Braze, Hightouch, Jacquard, and Lob Expert proficiency with SQL, experience with BiqQuery a plus Experience Python and/or R  Experience with data visualization software such as Tableau Desktop or Looker Proven track record of understanding customer journey mapping and CRM program management best practices  Ability to align analytics with strategic business goals and to influence decision-making with data-driven recommendations Detail-oriented and exceptionally organized. Able to prioritize and manage multiple projects in a fast-paced, ambiguous environment Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats #LI-RemoteOutlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.An estimate of the current salary range is$140,000—$180,000 USDWe are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.