Lead discovery sessions with operational teams to identify technology gaps, understand workflows, and generate actionable recommendations for tech solutions Support strategic planning by assessing, scoping, and quantifying the business impact of vendor initiatives Drive end-to-end implementation of new vendor programs and expansions, coordinating with both operational and technical stakeholders Become a super user of assigned vendor tools, continuously identifying opportunities to optimize product features and configurations Own product training and enablement, developing comprehensive documentation and best practices for user adoption Serve as primary point of contact for a variety of vendor relationships, including issue resolution and technical troubleshooting Create and maintain standard operating procedures for vendor implementations and workflows Support internal product feature launches and escalation and triage of internal product issues and feedback

5 years of experiences working in an operational or product focused role 3+ years of experience helping drive implementations, projects, product or software development and/or managing vendor relationships, preferably in healthtech, B2C business, or fast-scaling startup Ability to balance strategic vision with tactical execution Ability to prioritize tasks and manage multiple initiatives simultaneously  Experience leading cross-functional initiatives  Proven ability to optimize processes through tooling and automation Excellence in problem-solving with a creative, solutions-oriented approach Adaptability in fast-paced, ambiguous environments while maintaining attention to detail Track record of identifying improvement opportunities and driving implementation Strong planning and organizational skills with ability to adapt to changing priorities Outstanding communication skills across all organizational levels Experience translating complex technical concepts for non-technical audiences Data-driven approach to problem-solving and decision-making Bachelor's degree Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats #LI-Remote    Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.An estimate of the current salary range is$85,000—$100,000 USDWe are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.