Accountable for the Studio’s overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for Studio team Analyzes business reporting to identify opportunities in key business metrics and communicates and develop the team’s understanding of each to achieve sales plan Welcomes and educates guests to the unique Studs’ piercing and personalized brand experience Implements ands trains to service recovery best practices and identifies and escalates guest feedback through Studio reviews to improve the overall Studio experience Owns Studio scheduling within labor allocations and audits for payroll accuracy Uses divisions of responsibilities to delegate ownership of work to the management team, and follows-up routinely to ensure completion Be well-versed in the piercing operating procedures to ensure guest experience, work safety, and record keeping standards are met Prioritizes Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures Creates a sense of belonging and strong team morale through trust and collaboration Owns recruiting, ensures successful onboarding via training, and leverages coaching and feedback to continually develop a diverse Studio team Navigates employee relations thoughtfully and timely with cross-functional partnership

Experience: 2 years of comparable Manager experience (Store Manager, General Manager, Studio Manager); experience with jewelry, piercing, retail services or services is a plus Availability: 40 hours per week across five shifts, inclusive of weekdays and weekends (no overnights!) Comfortable standing for extended periods of time up to 8+ hours Able to lift, carry, and move at least 20 lbs Must be able to handle chemicals safely Leader in change management with proven expertise in effectively managing and developing a team of 7+ employees; experience with specialized skill employees preferred Driven, creative problem solver that consistently acts with integrity and speaks up Owner’s mindset, with the ability to approach feedback and problems with a positive attitude  Ability to be scrappy, organized, and navigate dynamic change by leveraging tools and resources creatively  Benefits & Perks Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k HSA (Health Savings Account) or FSA (Flexible Spending Account) Up to $100 of Monthly Lifestyle Spending Account for wellness-related expenses Additional mental health resources such as Talkspace and Ginger Gender affirmation support services, EAP sessions and work/life resources  Ample paid time off including three months of paid family leave for all full-time retail employees (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance  2 weeks paid sabbatical after four years of full-time service Ongoing learning & development, opportunities for upward mobility, performance reviews, and consistent coaching to help you grow professionally Discounts on piercings and products (we’ve got your friends and family covered too!) Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance  Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Click here for the Studs Privacy Notice for California Applicants.